Chesapeake Extension Master Gardener Help Desk
The Chesapeake Extension Master Gardener Help Desk provides resources and solutions for the home gardener. Have a question? We've provided a list of our most popular publications below, but you can also get help by searching the
online publications database or utilize our help desk services.
Citizens may call, visit, or e-mail us with their gardening questions and we will supply the latest research-based information. Gardeners are encouraged to bring in samples for diagnosis and solutions to gardening problems. If we cannot diagnose the problem on site, we will mail samples to Virginia Tech for laboratory analysis. For directions on collecting samples, try either one of these publications:
Soil Testing and Plant Analysis or Soil Sampling for the Home Gardener.
Help Desk Hours: Tuesday & Friday (excluding holidays) 9:00am to 1:00pm and Wednesdays from Noon to 4:00 pm from March through December. Samples may be dropped off from 8:00am to 5:00pm Monday - Friday (excluding holidays). You will not receive an answer to your email when the office is not staffed from January through February. Please use the phone number to speak to an agent during those months.
Farmer's Market Help Desk -- June 18 through November 19, every Wednesday and Saturday: Our mobile Help Desk will be at the Farmer's Markets at Chesapeake City Park near Greenbrier from 8am-1pm. Telephone us at: 757-382-6348 Visit us at: Chesapeake Extension Office, 310 Shea Drive (same building as the planetarium)
Email us at: email@example.com
We've also created a
help desk online inquiry form that asks many of the questions our volunteers would explore with you. The answers go directly to our volunteers and they will follow-up with a phone call, email and/or publication mailing as needed. Other Help Desk Locations (Seasonal)
Farmer's Market Help Desk--June 20 through November 25, every Wedneday and Saturday: Our mobile Help Desk will be at the Farmer's Markets at Chesapeake City Park near Greenbrier from 8am-1pm. Articles
Identification and Diagnosis Articles:
HELP! SOMETHING IS WRONG WITH MY PLANT!
Only fields that are starred are required. Do your best to answer as many of the questions below as possible. This will help our master gardeners to diagnose the problem and recommend a course of action for your troubled plant.
What Kind of Plant Is It?
Where is the Plant Located?
How Does the Damage Appear on the Plant?
What is the Color of the Damage?
Where does the Damage Occur on the Plant?
Tips of Growth
Center of Plant
When did you First Notice the Damage?
How much Water Does the Plant Receive?
Irrigation System on Set Schedule
Water As Needed (by hand, hose or sprinkler)
How Well Does the Soil Around the Plant Drain?
Plant is in a Pot or Raised Bed
Water drains away quickly (less than 30 minutes)
Water Remains around the plant for 24 hours or more after a rain or watering)
Any Recent Weather Factors That May Come Into Play?
Any Unsual Conditions that You Suspect?